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Travellers Aid Australia
Tourist Information & Services Soldiers Hill, Ballarat, Victoria
Bus Stop
Travellers Aid Australia’s services are provided with the highest level of care, respect and dignity and are designed to enable people with disability or mobility impairment to fully participate in life activities.
Travellers Aid operate year round Connection Assistance services, with wheelchair assistance and personal guidance available at Ballarat Station. They can also support you on your journey with connection assistance services including buggy, wheelchair assistance and personal guidance, at Southern Cross Station Melbourne and Seymour Station in regional Victoria.
Wheelchair assistance and personal guidance is available at Ballarat Station.
Connection Assistance bookings:
24 hours notice preferred, and can be met from your car, train, bus, airport transfer or taxi.
These services are available at no cost.
To book Connection Assistance services you can call the team or book via the website.
Facilities
Carpark
Non Smoking
Public Toilet
Disabled Assistance
An access and inclusion statement is available (make this available on your website). Caters for challenges with learning and communication Caters for hearing impairment Caters for high support needs Caters for limited mobility Caters for vision impairment Wheelchair accessMembership
Victoria Tourism Industry Council
